Deming’s: Management’s Responsibility for the Utilization of Statistical Techniques in Industry

William Edwards Deming said in his primary work released in 1953 that better quality through the use of statistical techniques can give enterprises with a competitive edge. He also claimed that in order to accomplish a larger and more effective

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Is Six Sigma an Appropriate Approach to Evaluate Performance of Testing Laboratories?

Six Sigma is a management method that has been used by firms such as Motorola and General Electric. Recognizing great success in terms of worldwide profitability and customer satisfaction in the business world, the health care industry can benefit from

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